Flood risk management privacy notice
1 Council Contact Details
1.1 North Northamptonshire Council
41 Meadow Road
Tel: 0300 126 3000
This notice explains what personal data (information) we hold about you, how we collect it, how we use it and how we may share information that we hold about you in order to deliver our services. We are required to give you this information under data protection law. North Northamptonshire Council is committed to protecting your privacy when you use our services. The Privacy Notice below explains how we use information about you and how we protect your privacy.
North Northamptonshire Council complies with data protection legislation (the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) and are registered as Data Controllers (Reg. No. ZA928927).
2 Information that we hold
This privacy notice sets out how the Flood Risk Management team collects, uses and protects the information you may provide to us in connection with your request for information or services, and as part of the process of consultation.
This privacy notice should be read alongside our Corporate Privacy Notice
2.1 We are registered to collect, hold and process personal data with the Information Commissioner’s Office:
- Your name
- Your contact information, including your e-mail, phone number and/or postal address
- We currently collect and process this information for the following purposes:
- to fulfil your request for information or services
- as input to improving our site
- as part of the process of consultation
This information will only be used in those activities necessary to provide you with the service you have requested or require. Any information provided via the comments/compliments/complaints area of the website will be used for the purposes which we reasonably believe it was provided for.
3 How the information is obtained
3.1 Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Service delivery, service improvement and design and to fulfil requests for information or services.
3.2 There are a number of reasons why we need to collect and use your personal information. Generally, we collect and use personal information where:
- you have requested a service from us
- you have entered into a contract with us
- it is necessary to protect public health
- it is required for the defense of legal cases
- you, or your legal representative, have given us your consent
- you have made your information publicly available
- is necessary for archiving, research, or statistical purposes. For these purposes your data would be used in a pseudonymised format (name and other identifying information replaced with a unique number).
We may also receive your information from other organisations such as parish councils referring you to us for our services.
4 What we do with the information
4.1 We use the information that you have given us in order to:
- To fulfil your request for information or services
- As input to improving our site
- As part of the process of consultation.
Your information will only be used in those activities necessary to provide you with the service you have requested or require. Any information provided via the comments / compliments / complaints area of the website will be used for the purposes which we reasonably believe it was provided for.
Information will not be sold, rented or provided to anyone else, or used for any other purpose than that for which it was originally collected unless required to by law.
4.2 We are required under Section 6 of the Audit Commission Act 1998 to participate in the National Fraud Initiative data matching exercise. The data held will be used for cross-system and cross authority comparison for the prevention and detection of fraud.
5 How long we keep your information for and how we securely dispose of it after use
5.1 We keep your personal information for all aspects of processing in line with the council’s retention schedules.
5.2 We will securely dispose of your information in line with retention periods.
6 How we store your information
6.1 Your information is securely stored on the council’s systems.
7 Your data protection rights
7.2 Please be aware that your rights may differ depending on the lawful basis for processing your personal data.
7.3 The right to withdraw consent - You can ask that we no longer use your details for this group of processing. If you wish to exercise this right, please contact the Data Protection Officer detailed in section 8.1 below.
8 Who to contact
8.1 If you would like further information about how we use your personal information, or you wish to exercise one of your data rights or you wish to complain about the use of your personal information please contact the Data Protection Officer.
8.2 If you are still dissatisfied once you have contacted the Data Protection Officer, you have the right to complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
9 Changes to this privacy notice
9.1 Privacy notices are live documents, which will be updated or revised in line with legislation.
Last updated 29 April 2022