Destination Nene Valley privacy notice
1 Council Contact Details
1.1 North Northants Council
41 Meadow Road
Tel: 0300 126 3000
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Destination Nene Valley (DNV) and Twitter are joint data controllers for our customers’ use of the Nene Valley Twitter page. Northamptonshire Council, on behalf of DNV, will process the comments you make about our services and you can read more about DNV’s processing and privacy notice on this page. Twitter will process the information relating to the use of Twitter itself and you can read more about Twitter’s processing here. DNV will receive some statistical information about your visits to our page and processing for statistical purposes is deemed to be compatible with the original purpose (so why you visited our page). These statistics do not identify you and help DNV to understand how people are engaging with us which will help us offer our services.
2 Information that we hold
2.1 If you contact us through our online contact form we request your name and email address, and optionally your telephone number.
3 How the information is obtained
3.1 Why we collect information about you
To communicate with you directly about your requests
3.2 What is the basis for us to process your data
4 What we do with the information
4.1 How will we use the information we hold about you?
This information is only used to communicate with you directly about your requests, and your details are not added to any mailing list or passed on to any other companies.
4.2 We do not share user information with any other organisations unless this is required for setting up the services you have requested (for example registering a domain name or purchasing website hosting), or unless required to do so by law.
4.3 Automated decision-making is where decisions are made about you without any human influence on the outcome. These may affect your legal rights or have an impact on your circumstances, behaviour or choices.
4.4 Profiling is where you analyse parts of an individual’s personality, behaviour, interests and habits to identify their preferences, make predictions or decisions about them.
5 How long we keep your information for and how we securely dispose of it after use
5.1 We keep your personal information for all aspects of processing in line with the council’s retention schedules.
5.2 All information will be held securely and will be securely destroyed when no longer needed.
6 How we store your information
6.1 Your information is securely stored on the council’s systems.
7 Your data protection rights
7.1 The law gives you a number of rights to control what personal information is used by us and how we can use it. Please see section 15 of the council’s Corporate Privacy Notice for further information.
7.2 Please be aware that your rights may differ depending on the lawful basis for processing your personal data.
7.3 The right to withdraw consent (if applicable). You can ask that we no longer use your details for this [processing/groups of processing]. If you wish to exercise this right, please contact the Data Protection Officer detailed in section 8.1 below.
8 Who to contact
8.1 If you would like further information about how we use your personal information, or you wish to exercise one of your data rights or you wish to complain about the use of your personal information please contact the Data Protection Officer.
8.2 If you are still dissatisfied once you have contacted the Data Protection Officer, you have the right to complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Helpline number:0303 123 1113
9 Changes to this privacy notice
9.1 Privacy notices are live documents, which will be updated or revised in line with legislation.
Last updated 28 April 2022