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Destination Nene Valley privacy notice

1 Council Contact Details

1.1 North Northants Council
Registered Office:
Sheerness House
41 Meadow Road
Kettering
NN16 8TL

Tel: 0300 126 3000

Website:www.northnorthants.gov.uk

Destination Nene Valley is committed to safeguarding the data of our clients and any user who visits our website. We do not pass on or sell user data to any other company for marketing purposes. This Privacy Policy details when and why we collect any personal information, and how we use it.

Google Analytics & Cookies

We use cookies to provide anonymised tracking data to Google Analytics, which allows us to see how our website is being used and make improvements to the website in the future. This tracking data includes standard internet log information and details of visitor behaviour patterns.

You may prefer to disable cookies on this website and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser, or taking a look at the About Cookies website which offers guidance for all modern browsers.

Twitter Privacy Policy

Destination Nene Valley (DNV) and Twitter are joint data controllers for our customers’ use of the Nene Valley Twitter page. Northamptonshire Council, on behalf of DNV, will process the comments you make about our services and you can read more about DNV’s processing and privacy notice on this page. Twitter will process the information relating to the use of Twitter itself and you can read more about Twitter’s processing here. DNV will receive some statistical information about your visits to our page and processing for statistical purposes is deemed to be compatible with the original purpose (so why you visited our page). These statistics do not identify you and help DNV to understand how people are engaging with us which will help us offer our services.

2 Information that we hold

2.1 If you contact us through our online contact form we request your name and email address, and optionally your telephone number.

3 How the information is obtained

3.1 Why we collect information about you

To communicate with you directly about your requests

3.2 What is the basis for us to process your data

4 What we do with the information

4.1 How will we use the information we hold about you?

This information is only used to communicate with you directly about your requests, and your details are not added to any mailing list or passed on to any other companies.

4.2 We do not share user information with any other organisations unless this is required for setting up the services you have requested (for example registering a domain name or purchasing website hosting), or unless required to do so by law.

4.3 Automated decision-making is where decisions are made about you without any human influence on the outcome. These may affect your legal rights or have an impact on your circumstances, behaviour or choices.

4.4 Profiling is where you analyse parts of an individual’s personality, behaviour, interests and habits to identify their preferences, make predictions or decisions about them.

5 How long we keep your information for and how we securely dispose of it after use

5.1 We keep your personal information for all aspects of processing in line with the council’s retention schedules.

5.2 All information will be held securely and will be securely destroyed when no longer needed.

6 How we store your information

6.1 Your information is securely stored on the council’s systems.

7 Your data protection rights

7.1 The law gives you a number of rights to control what personal information is used by us and how we can use it. Please see section 15 of the council’s Corporate Privacy Notice for further information.

7.2 Please be aware that your rights may differ depending on the lawful basis for processing your personal data.

7.3 The right to withdraw consent (if applicable). You can ask that we no longer use your details for this [processing/groups of processing]. If you wish to exercise this right, please contact the Data Protection Officer detailed in section 8.1 below.

8 Who to contact

8.1 If you would like further information about how we use your personal information, or you wish to exercise one of your data rights or you wish to complain about the use of your personal information please contact the Data Protection Officer.

8.2 If you are still dissatisfied once you have contacted the Data Protection Officer, you have the right to complain to the ICO.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number:0303 123 1113

Completion and review dates

This privacy notice was completed on 1 April 2021.

The privacy notice review date is April 2022.

Why information is on a different website
We are in the process of adding information to this new unitary council website. Some pages will give you a link back to a previous council website to help you find what you need. Read more about the changes.
Last updated 30 September 2021