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Supporting Independence program privacy notice

1 Council contact details

1.1 North Northamptonshire Council

Registered Office:

Sheerness House
41 Meadow Road
Kettering
NN16 8TL

Tel: 0300 126 3000

1.2 The SIP Team can be contacted at s[email protected].

2 Information that we hold

2.1 We currently collect and process the following information for assessment purposes:

  • Name and Contact details
  • Medical information
  • Customer financial information
  • Employee data
  • Website user stats
  • Details of race and ethnic origin;
  • religious or philosophical beliefs;
  • NHS number
  • Family details
  • Lifestyle and social circumstances
  • Case file information

3 How the information is obtained

3.1 Most of the personal information we process is provided to us directly by you for one of the   following reasons:

  • Requesting advice regarding your Health and Wellbeing
  • Requesting an assessment for support from other appropriate service based upon your needs
  • Requesting advice and support to assist based on individual needs

3.2 There are a number of reasons why we need to collect and use your personal information. Generally, we collect and use personal information:

  • To provide Health and Wellbeing advice
  • Provision of support and services
  • To safeguard you
  • It is necessary to meet our legal obligations  to meet our statutory duties  as outlined in legislation such as the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983.
  • UK GDPR Article 6 1 (e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
  • In respect of Special Categories of Personal Data, UK GDPR Article 9 grounds 2 (h) processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services.
  • In respect of Special Categories of Personal Data, Data Protection Act 2018 Schedule 1 Part 1, 2 Health or social care purposes and Schedule 1 Part 2 19 processing is necessary for health or social care purposes and Safeguarding of economic well-being of certain individuals.

4 What we do with the information

4.1 What we do with the information:  

  • We use the information that you have given us in order to assess your health and wellbeing needs, to draw up a plan of support with you, manage and monitor the quality of our service.
  • We collect only the information that we need to carry out these functions and we ensure that it is used and stored safely and securely.
  • The information will only be used for the purposes stated when it was collected. Information will not be sold, rented or provided to anyone else, or used for any other purpose than that for which it was originally collected unless required to by law.

4.2 We will share personal information with law enforcement or other authorities if required by applicable law. Any information sharing is undertaken in accordance with UK GDPR and the Data Protection Act 2018. We have mechanisms in place to share information lawfully and securely. In line with the best practice we will always ask you who you are happy for us to share your information with. We record what you say about this in our case files, so that we can comply with your wishes wherever possible. In order to provide you with the best service possible we will ask to share information about you with people and agencies who know you or who might be able to help you.

This may include:

We will share personal information with law enforcement or other authorities if required by applicable law. Any information sharing is undertaken in accordance with UK GDPR and the Data Protection Act 2018. We have mechanisms in place to share information lawfully and securely.

In line with the best practice we will always ask you who you are happy for us to share your information with. We record what you say about this in our case files, so that we can comply with your wishes wherever possible. In order to provide you with the best service possible we will ask to share information about you with people and agencies who know you or who might be able to help you. This may include:

  • West Northants Council, if we are providing a service on their behalf under a hosted arrangement.
  • Health providers
  • NHS agencies (GPs, hospitals, ambulance, health visitor)
  • Domiciliary care providers
  • Residential care providers
  • Education providers
  • Advocacy services
  • Day care providers
  • Mental health services
  • Government agencies (Department of Health, Department of Work and Pensions)
  • Local government
  • Police
  • Substance misuse agencies
  • Advocacy services
  • Fire and rescue services
  • Housing associations
  • Voluntary sector organisations

4.3 We do not use automated decision making for equalities processing. Automated decision-making is where decisions are made about you without any human influence on the outcome. These may affect your legal rights or have an impact on your circumstances, behaviour or choices.     

4.4 There is no profiling undertaken in relation to equalities processing. Profiling is where you analyse parts of an individual’s personality, behaviour, interests and habits to identify their preferences, make predictions or decisions about them.

5 How long we keep your information for and how we securely dispose of it after use

5.1 We keep your personal information for this purpose for 8 years, after which time it will be securely destroyed. A copy of the retention schedule can be requested through the council’s website. If a record comes back into use during its retention period, the retention period will be reset from the end of the second period of use.           

6 How we store your information

6.1 Your information is securely stored on the council’s systems.

7 Your data protection rights

7.1 The law gives you a number of rights to control what personal information is used by us and how we can use it. For further information, please see section 15 of the council’s ‘Corporate Privacy Notice’ on our website.

7.2 Please be aware that your rights may differ depending on the lawful basis for processing your personal data.

7.3 The right to withdraw consent - You can ask that we no longer use your details for this processing. If you wish to exercise this right, please contact the Data Protection Officer detailed in section 8.1 below. Please note that exceptions to this right may be applied in line with legislation.

8 Who to contact

8.1 If you would like further information about how we use your personal information, or you wish to exercise one of your data rights or you wish to complain about the use of your personal information please contact the Data Protection Officer.

8.2 If you are still dissatisfied once you have contacted the Data Protection Officer, you have the right to complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

9 Changes to this privacy notice

9.1 Privacy notices are live documents, which will be updated or revised in line with legislation.

Last updated 11 October 2022