Council housing

Get help with your rent

If you are struggling to pay your rent, we may be able to assist you

Service charges

A service charge is an additional payment towards the cost of providing services

Housing refunds

You can request a refund if you have a credit balance on your account for council house or flat rent, garage rent or leasehold charges

Repairs

We are committed to making sure that your home is a safe and comfortable place to live

Improving or altering your council house

With a secure tenancy, you can make improvements and alterations if you get our agreement in writing

Disabled adaptations for council houses

Adaptations are alterations made to your home to help you stay independent

Council house gardens

Maintaining your council house garden and what we can do to support you

Accessing council properties

We need access for variety of reasons including checks, repairs and support

Insurance for council tenants

Taking out contents insurance protects the contents of your home

Neighbourhood team

Your Neighbourhood team works with your community to deal with local problems, issues and concerns

Communal areas

Many of our housing areas have communal areas shared by residents

Fire safety advice

Fire prevention safety tips including a free home fire safety check

Parking at council properties

If you want to park a vehicle within the boundaries of your property you must do so legally

Pest control

Information and advice on pests and our pest control services

Pets in council properties

Domestic animals including cats, dogs, small birds and fish are allowed in most council homes, but you should always get permission

Squatters and unauthorised occupants

Empty council properties are usually awaiting repairs, redecorations or re-letting

Right to buy

If you have been a secure (or fixed term) tenant for at least 3 years you may be eligible to buy your council property

Mutual exchange

You and another council or housing association tenant can swap your homes

Downsizing or upsizing your council property

Find out your options if you are a council tenant and your home is too big or small

Your tenancy and handbooks

Including handbooks, your first home visit, responsibilities and support

Tenancy succession

Succeeding a tenancy when the original tenant passes away

Leaseholder information

Leaseholder information for properties in the Corby and Kettering areas

Anti-social behaviour and reviews

Dealing with anti-social behaviour, how to report unsafe areas using StreetSafe and requesting an ASB case review

Community safety

Safety in the community including dealing with anti-social behaviour, domestic abuse, hate crime, reporting concerns and CCTV

Housing performance

Including our annual Complaints and Service Improvement report and Complaint Handling Code self-assessment

Kettering tenancy support

The Tenancy Support service offers support to North Northamptonshire Council tenants living in the borough of Kettering to successfully maintain their tenancy

Personal alarm scheme

We operate a 'Lifeline' personal alarm scheme for council tenants in the Kettering area, who have poor mobility, serious health problems or feel vulnerable in their own homes

Sign up for our housing newsletter

Our digital newsletter is sent 2 to 3 times a year to tenants who subscribe

Tenant involvement

Tenants have opportunities to help us shape housing services by getting involved

Comments, compliments and complaints

We are committed to continuously improving our services so if you have a comment, compliment or complaint, we would like to hear about it