Sheltered housing
Sheltered housing is for people over 55 who wish to remain in the community and live independently, but would benefit from additional support
Right to buy
If you have been a secure (or fixed term) tenant for at least 3 years you may be eligible to buy your council property
Rent free weeks
Rent is payable for 48 weeks of the year, usually with four rent-free weeks per year
Rent
Get help with your rent
If you are struggling to pay your rent, we may be able to assist you
Service charges
A service charge is an additional payment towards the cost of providing services
Housing refunds
You can request a refund if you have a credit balance on your account for council house or flat rent, garage rent or leasehold charges
Repairs, alterations and maintenance
Repairs
We are committed to making sure that your home is a safe and comfortable place to live
Improving or altering your council house
With a secure tenancy, you can make improvements and alterations if you get our agreement in writing
Disabled adaptations for council houses
Adaptations are alterations made to your home to help you stay independent
Council house gardens
Maintaining your council house garden and what we can do to support you
Accessing council properties
We need access for variety of reasons including checks, repairs and support
Your property
Insurance for council tenants
Taking out contents insurance protects the contents of your home
Neighbourhood team
Your Neighbourhood team works with your community to deal with local problems, issues and concerns
Communal areas
Many of our housing areas have communal areas shared by residents
Fire safety advice
Fire prevention safety tips including a free home fire safety check
Parking at council properties
If you want to park a vehicle within the boundaries of your property you must do so legally
Pest control
Information and advice on pests and our pest control services
Pets in council properties
Domestic animals including cats, dogs, small birds and fish are allowed in most council homes, but you should always get permission
Squatters and unauthorised occupants
Empty council properties are usually awaiting repairs, redecorations or re-letting
Tenancies, leaseholders and changes
Right to buy
If you have been a secure (or fixed term) tenant for at least 3 years you may be eligible to buy your council property
Mutual exchange
You and another council or housing association tenant can swap your homes
Downsizing or upsizing your council property
Find out your options if you are a council tenant and your home is too big or small
Your tenancy
Including Tenancy Handbook, your first home visit, responsibilities and support
Tenancy succession
Succeeding a tenancy when the original tenant passes away
Leaseholder information
Leaseholder information for properties in the Corby and Kettering areas
Support, updates and involvement
Anti-social behaviour and reviews
Dealing with anti-social behaviour, how to report unsafe areas using StreetSafe and requesting an ASB case review
Community safety
Safety in the community including dealing with anti-social behaviour, domestic abuse, hate crime, reporting concerns and CCTV
Housing performance
Including our annual Complaints and Service Improvement report and Complaint Handling Code self-assessment
Kettering tenancy support
The Tenancy Support service offers support to North Northamptonshire Council tenants living in the borough of Kettering to successfully maintain their tenancy
LifePlan, AQA awards and Turning Pages
LifePlan is a free and friendly service for council house tenants in the Kettering area, that offers one to one support, guidance and opportunities
Personal alarm scheme
We operate a 'Lifeline' personal alarm scheme for council tenants in the Kettering area, who have poor mobility, serious health problems or feel vulnerable in their own homes
Sign up for our housing newsletter
Our digital newsletter is sent 2 to 3 times a year to tenants who subscribe
Tenant involvement
Tenants have opportunities to help us shape housing services by getting involved