Tenant involvement
If you have experience of accessing our housing services, you can help us to shape what our services look like.
We know that people who use our services, and our communities, know their needs better than anyone else.
Your real-life experiences are important to help us understand what’s working and what isn’t. We want everyone to feel welcome, included and listened to.
Every contribution, big or small, makes a difference
Ways to get involved
There are lots of ways to take part. You can choose what works best for you.
Works to improve the quality of housing services, influence future housing plans, policies and strategies and watch how the council spends tenants rent money.
Who can join: Any tenant whose property is managed by the council
When: Third Thursday of the month, 12:30pm to 4pm
Where: Alternates between council offices in Kettering and Corby
Included: Lunch, travel expenses and childcare costs
Gives you a direct say in how housing services are delivered and improved, members review services, assess performance, and make recommendations to help us drive positive change.
Who can join: Any tenant whose property is managed by the council
When: Fourth Tuesday of the month, 2pm to 4pm
Where: Committee Room, Deene House, Corby
Included: Refreshments, travel expenses and childcare costs
Gives you an opportunity to share your experiences of repair services. Members work with us to review performance, highlight what works well, and identify areas for improvement.
Who can join: Any tenant whose property is managed by the council
When: Monthly on a Thursday, 2pm to 4pm
Where: Alternates between council offices in Kettering and Corby
Included: Refreshments, travel expenses and childcare costs
Allows you to review how complaints are handled and ensure they are managed fairly and effectively. Members help monitor performance, identify trends, and suggest improvements to the complaints process.
Who can join: Any tenant whose property is managed by the council
When: Once every 3 months (July, October, January, April) 10am to 12pm
Where: Alternates between council offices in Kettering and Corby
Included: Refreshments, travel expenses and childcare costs
A dedicated space for residents in sheltered housing to share their views and experiences. It’s an opportunity to raise concerns, suggest improvements, and work with us to enhance services and support.
Who can join: Tenants living in council-managed sheltered accommodation
When: Second Monday of every month, 2pm to 4pm
Where: Held in various sheltered accommodation communal areas
Who can join
We want to hear from
people who access housing services, or used to access services people who live with disabilities and long-term health conditions people from all different backgrounds and communities professionals who want to work in partnership with us
We are especially keen to hear from people whose voices are not always heard.
Getting involved comes with a range of benefits, both personal and practical:
- Make a real impact: help shape and improve housing services based on your experiences and ideas
- Training and development: as members of the Tenant Participation Advisory Service (TPAS), we can offer access to training opportunities to help you build skills and confidence
- Expenses covered: we reimburse reasonable travel and childcare costs so you can take part without financial barriers
- Boost your future prospects: develop new skills that can support your personal growth and future opportunities, including providing references where appropriate
Join us today
Getting involved is simple. Fill in our online form to tell us a bit about yourself and how you would like to take part.
Once we receive your form, we will contact you to talk about how you’d like to be involved and ask about any support or access needs you may have.
Contact us
- phone: 07795 828080
- email [email protected]
Last updated 20 July 2026