Neighbourhood team
Digital focus group
Join our 90-minute tenant focus group to give your views on our website including our latest updates, website animations and new look taking place on Thursday 6 November, 3pm to 5pm
Contents
- Neighbourhood team
- Estate walkabouts
- Communal property inspections
Communal property inspections
We regularly inspect communal properties to assess, maintain and improve the condition of our estates and communal areas. This includes:
- the safety of communal areas, including pathways, lighting and bin store
- the exterior maintenance, including roofs, gutters, fences, gates, garden conditions
- identifying any maintenance or repair needs
- preventing hazards (e.g. broken fencing or trip hazards)
We want to maintain these shared spaces for everyone's benefit and ensure fairness (e.g. no unauthorised structures).
You can help us by reporting any repairs or issues to your neighourhood team.
Visits
Our Housing officers will walk around the area, taking notes and gathering feedback from tenants on how we can improve your living environment. They'll have IDs and will be happy to answer your questions.
Last updated 14 July 2025