Fees and refunds
Most NALS courses have some form of government funding which is received from the Education and Skills Funding Agency (ESFA).
Course fees are correct at the time of publication but may change.
Eligibility for funding
Most people will be eligible for funding if the learning is taking place in England and they are:
- aged 19 or over on 31 August of the funding year
- UK nationals and other persons with right of abode
- UK nationals in the EEA
- EEA nationals in the UK
- other non-UK nationals
Course fees - Community learning courses
A refund for course fees should be made by emailing [email protected].
Minimum numbers, cancellations and refunds
Decisions to run courses based on learner numbers are made up to 2 weeks before the start date. If numbers are low courses may be cancelled and you will be issued a full refund.
Cooling off period cancellations
There is a 14 day cooling off period which commences the day the learner is enrolled on the system, not from the start date of the course.
During this period the learner will have the right to cancel the course and obtain a full refund. Once the cooling off period has expired there is no obligation to make any refund. If the start date of the course occurs during the cooling off period, the learner will not be entitled to a refund.
Refunds relating to learner medical condition
Refunds for leaving a course due to a learner’s medical condition will only be given on proof of a doctor’s certificate. The learner will receive a proportional refund of the fees paid in relation to the number of classes remaining. The refund will be dealt with from the date the doctor confirms the learner’s medical condition.
Last updated 21 July 2023