Advice and Guidance

Advice to help choose the right course

Each course has different aims, outcomes and entry requirements. Our course information sheets will help you decide which course is right for you by giving information about:

  • the course level
  • whether a certificate can be achieved to support your career or personal progression
  • details of course entry requirements

Once you have selected a course that you are interested in, click on the course information sheet (PDF). If you would like further information after reading the course information, a member of our team will be pleased to help you. 

New courses are added to our website throughout the year, if the ‘find a course’ link does not lead to courses, this means that none are available at that time though new courses will be added in the future. If you would like to receive information from us about our courses, please email [email protected].

Qualification and certificate guidance

If a course is accredited, it means that upon successful completion you will receive a certificate that is recognised by employers and other education providers showing the qualification title and level achieved. The higher the level number, the more difficult the qualification. 

After completing your course, your certificate will be sent to you at the earliest opportunity. This may take several months after your course has finished.

To ensure your certificate reaches you safely, it is your responsibility to provide correct personal information. If a certificate is returned to us, we will hold these for a period of 12 months only.

There is a cost to re-printed certificates should you require a change of name or address to a certificate. If there is an admin error on your certificate, such as a name, we will fund the cost of a replacement.

For certificate enquiries, or to notify of change in personal details, please contact us on [email protected].

For more information on what qualification levels mean: Overview - GOV.UK (

Support to book onto a course  

Advice for your next steps

Our team can help you with:

  • finding the right course
  • advice about learning to support your progression
  • understanding our course fees
  • signposting to additional services

For advice and guidance on your next steps in learning, contact our team.

The National Careers Service can help you with:

  • online tools to help you make decisions about career choices
  • personalised careers guidance
  • advice about getting a job
  • signposting towards specialist resources and support

Wherever you are in your career progression and decision-making, visit the National Careers Service website or call 0800 100 900.

Last updated 05 March 2024