Property helpdesk
Contact the Property Helpdesk for non-housing enquiries relating to council office buildings, public open spaces, council-owned land, and local flooding or drainage issues.
Non-urgent issues
To ensure your enquiry is dealt with as quickly as possible, please use the appropriate service:
| Query | Contact |
|---|---|
| Issues relating to council office buildings | Call 0300 126 1001 and choose Option 1 |
| Streets, roads, footpaths and public spaces Including potholes, blocked drains, damaged street furniture, broken paving, and street lighting faults | Reporting Tool |
| Street cleansing and environmental issues Including fly-tipping, litter, dog fouling, dead animals, graffiti, street cleaning issues, grass cutting, trees and hedges | Street Cleansing Service |
| Council housing repairs | Repairs Service |
Emergencies
If you need to report an emergency outside normal working hours, call 0300 126 1001 and choose Option 1. Calls made outside normal working hours are automatically transferred to our Out of Hours Service provider.
If there is an immediate risk to life, a serious injury, or a fire, call 999 immediately.
Last updated 21 August 2026