Repairs

Repair timeframes

Timeframes

We use the following timeframes for repairs:

  • Emergency repair - Within 24 hours
  • Routine repair - An appointment will be made with you by phone or email
  • Planned works - Large-scale works are planned in without an appointment, but you'll be contacted well in advance when we're ready to carry out the repair

On the day of your repair appointment, please ensure that you are at home and the area is cleared and ready for our operatives to begin.

Last updated 23 May 2024