Disabled adaptations for council houses

Apply for a disabled adaptation

Eligibility

We have a limited budget so we need to make sure that any work is recommended by our Occupational Therapy service and that the work is reasonable.

We also have a legal duty to make the best use of our properties and the public money we spend on them.

We won't complete any work recommended in the following situations:

• you are in the process of buying your council property
• you are considering transferring to another council property
• you have applied to exchange with another council tenant

We won't install:

• floor draining showers to first floor (or higher) flats or maisonettes
• stairlifts on narrow staircases which would impede access in the event of a fire
• level access showers where plumbing and drainage services can't accommodate it

Apply

If it's a major adaptation we will make an Occupational Therapist (OT) referral on your behalf. They will usually contact you within 5 working days.

Once we have received a recommendation report from the OT, we will add you to our waiting list. The waiting time will depend on whether the OT assesses your need as critical, urgent or standard. When we are ready to carry out the work, we will inform you in writing.

You can apply if we are your landlord - if you are not a council tenant you will need to apply for a Disabled Facilities Grant instead.

Last updated 20 March 2025