Disabled adaptations for council houses

Apply for a disabled adaptation

Eligibility

We have a limited budget so we need to make sure that any work is recommended by our Occupational Therapy service and that the work is reasonable.

We also have a legal duty to make the best use of our properties and the public money we spend on them.

We won't complete any work recommended in the following situations:

• you are in the process of buying your council property
• you are considering transferring to another council property
• you have applied to exchange with another council tenant

We won't install:

• floor draining showers to first floor (or higher) flats or maisonettes
• stairlifts on narrow staircases which would impede access in the event of a fire
• level access showers where plumbing and drainage services can't accommodate it

Apply

For all minor or major adaptations, you will need to complete a referral to the Occupational Therapy service. The Occupational Therapist will assess your needs and provide us with a report recommending any required adaptations.

We will then contact you and carry out an assessment of your property.

The Occupational Therapy service will contact you. Waiting times will depend on whether your needs are assessed as critical, urgent, or standard.

Typically, there is a wait of 6 to 9 months for complex adaptations, but this can be longer.

Last updated 30 September 2026