Damp, condensation and mould in council properties

Damp, condensation and mould can be a problem in any home if not dealt with early. Left untreated, it could affect your health and damage your home.

You can take a variety of actions to reduce condensation and moisture. As a landlord, we want to keep homes safe, warm and dry and we have a responsibility to do this under the law.

Ventilate - Keep air moving

• Open windows for short periods each day, especially in kitchens and bathrooms
• Use extractor fans if fitted
• Don’t block air vents – they help your home to breathe

Keep your home warm

• Try to maintain a steady temperature in all rooms during colder months
• Use low-level heating if needed, rather than allowing rooms to become cold and damp
• Keep doors closed to hold warmth where it is needed

Reduce moisture and condensation

• Cover pans when cooking
• Wipe away condensation from windows and sills
• Dry clothes outside when you can or use a vented tumble dryer
• If drying indoors, place clothes in a well-ventilated room and avoid radiators

Check problem spots

• Look behind furniture and wardrobes for early signs of mould
• Leave a small gap between furniture and external walls to improve airflow
• Clean away mould with suitable HSE-approved products - never dry-brush it, as this spreads spores

What we're doing

We take damp and mould seriously and are investing in long-term solutions to keep homes safe, warm, and healthy by tackling the root causes of damp and mould.

We are:

• improving insulation and ventilation across our housing stock
• repairing leaks and structural issues that contribute to damp
• training staff to spot and act on early signs of damp and mould
• responding quickly to reports and carrying out follow-up checks

Get in touch

If you notice damp patches, leaks or mould that continues despite following these tips, please let us know straight away and report a repair.

By taking small daily steps and reporting issues early, you can help us protect your home. And by investing in improvements, we are doing our part to make sure your home is a safe is free from damp and mould.

Last updated 02 October 2025