Discretionary discount

A discretionary discount may reduce your council tax bill if you have experienced an unforeseen or exceptional hardship that means:

  • You don’t have the ability to pay your council tax bill

or

  • You may not be able to stay in your home

You must meet certain eligibility criteria as this discount is funded through our own funds:

You need to apply for any other benefit or discount you may be entitled to such as:

If you're entitled and haven't applied, we can't consider your claim for discretionary discount.

Before applying

If you have multiple debts, including rent or council tax, make an appointment with our budget support team before submitting your claim for discretionary council tax support

Last updated 08 September 2025