New, replacement or damaged bins

New, replacement or damaged bins

Repairs, replacements, removals and cleaning

We will repair or replace bins free of charge if they are damaged by our staff or equipment.

The size of bin provided might not be a like-for-like replacement and intentionally damaged or destroyed bin replacements are chargeable.

You need to leave the damaged bin out, otherwise we won't be able to repair or replace it.

Containers will not be replaced if they are in a usable condition and we do not offer a cleaning service for bins. Private companies may offer this service.

You can also request we remove a bin.

Missing bins

If a bin has been lost or stolen, let us know so that we can replace it.

New builds

You can order bins if you are moving to a property that doesn’t have a full set of bins yet. If you haven’t moved in, please make sure you tell us your move date. You will need to register for council tax before your bins can be delivered.

Last updated 19 February 2026