Computers, printing and photocopying

The below Terms and Conditions of Use are for library borrowers to read and accept before they start to use the Hublet devices.

This agreement sets out the terms and conditions on using a Hublet (“the device”) via the Library wireless internet access ("the Service") which is provided free of charge to you, a library borrower of Northamptonshire Libraries and Information Service ("us"). 

By using the device via the service you agree that you hold a library borrower account with Northamptonshire Libraries and that you have read and accepted these terms and conditions before using the device via the service. 

For children and young adults that have a guarantor associated with their library membership, it will be the guarantor's responsibility to agree to these terms and conditions prior to the child and young adult borrowers using the Hublets. If you do not accept these terms and conditions please do not use the service and return the device to the docking station.

A. Before you use the service

A valid library borrower barcode and PIN is required and the terms and conditions have been read and accepted before using this service. If you don’t hold a valid library account or wish to read the terms and conditions of use please speak to a library staff member. 

A valid library account is needed so that in the event that the device is not returned to the docking station at the end of the loan period or if the device is taken outside of the library building it will be classified as theft and Northamptonshire Libraries will report this to the Police with details of the last borrower of the device. 

Any financial cost incurred by Northamptonshire Libraries and Information Service in the recovery, repair or replacement of the device will be charged for against the last known borrower. If you notice any damage please alert staff at the start of your loan period.

B. Extent of the service

1. You will not be able to use the device once it leaves the pre-configured network (the service), as the device will cease to function until it is returned to the docking station. 
2. We have no responsibility for, or control over, the Internet Services you access and do not guarantee that any services are error or virus free.
3. We have no responsibility for, or control over, the information you transmit or receive via the service or via the device.
4. We do not examine the nature of the information you send or receive.
5. We do not guarantee:
   1. The availability of the service or the device
   2. The speed at which information may be transmitted or received via the service
6. Whilst we take reasonable steps to ensure the security of the service and to prevent unlawful access to information transmitted or received using the service we do not guarantee the security of the information which you may transmit or receive using the service or located on any equipment utilising the service and by using the service you accept that it is your responsibility to protect your own information, and have adequate protection to ensure the security, integrity and confidentiality of your information and data. 
7. Only pre-installed apps, websites, files and web links will be accessible to be used on the device. These pre-installed apps, web links, files and websites have been selected as they provide greater access to services provided by Northamptonshire Libraries and Information Service or our partners on a digital platform to our library borrowers.
8. We reserve the right at all times to withdraw the service, change the specifications or manner of use of the service, to change access codes, usernames, passwords or other security information necessary to access the service. 

C. Your use of service

1. You must not use the Service to access Internet Services that have not been originally set up to be accessed via the device, or send or receive e-mails, which:
   1. Are defamatory, threatening, intimidatory or which could be classed as harassment
   2. Contain obscene, profane or abusive language or material

2. We regret that Northamptonshire Library and Information Service does not have a TV licence. Without a valid TV licence, it is a criminal offence for anyone to watch or record programmes on our premises at the same time as they are shown on TV or on an online TV service, which includes apps. Therefore by using apps available on the device that have access to watch TV or live TV within apps, you agree that you hold a valid TV licence. If you do not hold a valid TV licence then please do not access apps that allow you to watch TV or live TV within apps. 

   This is a legal regulation governing TV Licensing.

3. Access may be disabled, removed or reduced without prior notification to users. 

D. GDPR compliance

1. Any data held will be deleted securely in line with the required retention arrangement under GDPR.
2. After each loan period and once the device has been returned to the Hublet dock, the device will reset itself ready for the next loan period.

This agreement sets out the terms and conditions on which wireless internet access and also known as LibraryPlus wifi Service ("the Service") is provided free of charge to you, a guest of Northamptonshire Libraries and Information Service ("us") in consideration for your custom, your agreement to these terms and conditions.

1.0 Extent of the service

1.1 We do not recommend in particular the use of any websites (or other internet-related services) ("Internet Services") and your use of Internet Services is carried out entirely at your own risk.
1.2 We have no responsibility for, or control over, the Internet Services you access and do not guarantee that any services are error or virus free.
1.3 We have no responsibility for, or control over, the information you transmit or receive via the Service.
1.4 Save for the purposes of network diagnostics we do not examine the use to which you put the Service or the nature of the information you send or receive.
1.5 We do not guarantee:
1.5.1 The availability of the Service;
1.5.2 The speed at which information may be transmitted or received via the Service;
1.5.3 That the Service will be compatible with your equipment or any software which you use.
1.6 Whilst we take reasonable steps to ensure the security of the Service and to prevent unlawful access to information transmitted or received using the Service we do not guarantee the security of the information which you may transmit or receive using the Service or located on any equipment utilising the Service and you accept that it is your responsibility to protect your information and have adequate security (in terms of equipment and procedures) to ensure the security, integrity and confidentiality of your information and data.
1.7 We reserve the right at all times to withdraw the Service, change the specifications or manner of use of the Service, to change access codes, usernames, passwords or other security information necessary to access the service.

2.0 Your Use of the service

2.1 You must not use the Service to access Internet Services, or send or receive e-mails, which:
2.1.1 Are defamatory, threatening, intimidatory or which could be classed as harassment;
2.1.2 Contain obscene, profane or abusive language or material;
2.2 Northamptonshire Library and Information Service does not have a TV licence. You will need to have a valid TV licence to watch or record live TV online and on-demand programmes from BBC iPlayer on our premises. This includes apps that allow you to watch or record live TV. This is a legal regulation governing TV Licensing.
2.3 Access to file sharing / storage services is allowed via our LibraryPlus wifi service. End users need to be aware that if performance issues are reported by other LibraryPlus wifi service users or our service provider,  access will be disabled or reduced to file sharing / storage services without prior notification to users. Following advice from our service provider if access is reduced we may enforce a per-client bandwidth limit for file sharing/storage services. By enforcing this limit for file sharing / storage services, once a client tries to access a file sharing / storage service, their bandwidth will be restricted for traffic going to that service. We may set a limit to a rate at which the service will still be usable but will protect the wireless network so that there is enough bandwidth for all users across our Libraries offering a LibraryPlus wifi service.

3.0 GDPR compliance

3.1 Our wifi providers (MLL Telecom LTD) have confirmed that they are GDPR compliant and that there are processes in place to ensure ongoing compliance through regular audit and procedural checks.
3.2 They have confirmed that their organisation is registered with the Information Commissioners Office.
3.3 Our LibraryPlus wifi service providers have confirmed that any personal / sensitive data held on behalf of Northamptonshire Library and Information Service is held in compliance with GDPR regulations, held securely and used only in relation to the agreement in place to provide services to Northamptonshire Library and Information Service any data held will be destroyed securely in line with the required retention arrangement under GDPR.

After you agree, if you wish to view the full terms and conditions please speak to library staff at your local library