Housing policies, strategies, reports and standards

Direct Debits

There is a technical difficulty with some of our rent direct debit payments - if your direct debit hasn’t been taken you will be contacted directly with further instructions. We apologise for any inconvenience caused

Private sector housing policies

Our general policy and our private rented sector access fund. 

Private sector housing assistance policy 

This policy covers:

  • Mandatory Disabled Facilities Grants (DFGs)
  • additional discretionary assistance linked to a DFG application
  • additional discretionary assistance not linked to a DFG application
  • empty properties
  • Houses in Multiple Occupation
  • immigration inspections

The document should be read in conjunction with the our joint enforcement policy.

Last updated 21 May 2025