Protecting yourself

Are you emergency ready

Everyday emergencies like storms can disrupt the essential services you rely on-like your phone, water, power and the internet.

Taking a few simple steps to prepare can make a big difference, helping you manage while emergency support reaches those who need it most.

If you or someone you know might need extra support during a gas, electricity or water outage, they may be able to sign up for the Priority Services Register. It’s a free service that ensures utility companies know who may need extra assistance. Lots of households are eligible, including those of pensionable age, people with long-term illnesses, and families with children under 5.

Find out more about how to prepare and check your eligibility for extra help at: GOV.UK/BeReady

An emergency could happen anywhere at any time. You can do lots of things to help prepare yourself for emergencies and in some cases prevent or delay them from happening. Our Household emergency plan can help you do just this.

Household emergency plan

For a copy of the Household emergency plan please email [email protected].

Last updated 23 October 2026