Community transport

Community transport is specifically designed to help those who are unable to use public transport. This may be because of age, disability, or lack of public transport service.

Community transport schemes are operated directly by community organisations. Each organisation offers different levels of service. The services are provided by voluntary, non-profit making organisations. Residents should contact their local community transport scheme for more information.

Cost

Each of the community transport schemes set their own fares. Some schemes accept concessionary bus passes to cover the journey cost. You will be required to pay the service provider directly, and contact the relevant service for further information.

Community minibus schemes

Local volunteers are used to provide regular, scheduled bus services based on local need. These help people who live in more remote or isolated communities.

Dial-a-Ride

Dial-a-Ride schemes help people to shop and use local amenities, such as a post office or bank. Vehicles can normally accommodate wheelchairs.

Passengers need to register with the service in their area to book a journey in advance by telephoning their local scheme.

Voluntary car schemes

Voluntary car schemes operate with volunteer drivers using their own vehicles to take passengers to pre-booked destinations. These are often for medical appointments, but can also be for other reasons.

The schemes typically charge an annual membership fee. The passenger then pays the driver for any trips - this is calculated on mileage. 

Passengers book a journey in advance with the scheme co-ordinator who matches up the travel requirement with the drivers available. Drivers collect passengers from their home, taking them to their appointment and returning them back home.

Last updated 09 February 2023