Keysafe

A keysafe is a strong, lockable box fixed to the outside of your home to hold spare keys. 

It lets trusted people get a key without needing to enter the building or be there in person. You can use keysafes so carers, family members, or emergency services can get in quickly during an emergency, like a medical situation.

Our keysafes

We only install Police-recommended key safes that meet the 'Secured by Design' standard for maximum safety and reliability.

Requirements

You’ll need to provide your own spare keys for the keysafe.

If you rent your property, we’ll need written confirmation from your private landlord.

If you live in a Housing Association property, they may provide a keysafe for you. We recommend contacting them first before requesting a keysafe through us.

Installing your keysafe

Keysafes will only be installed into brick or concrete surfaces to ensure they are secure and stable. For security, we recommend placing the keysafe out of direct line of sight.

You can choose your own access code, which will be set during installation. Once installed, we do not offer a removal service for the keysafe.

Cost

Supply and installation is a one off payment of £94.16. We do not install self-purchased keysafes.  

If you are in a receipt of a care package from Adult Social Care, call our Assistive Technology team on 01536 805888 to discuss.

Request an assessment

Set-up takes 30 minutes which includes a free demonstration on how to use your keysafe.

Get in touch

If you have any queries, or need to report an issue with equipment please contact the Assistive Technology team by calling 01536 805888 or emailing [email protected].

For all queries regarding invoices please contact our finance team by emailing [email protected] or call 0300 126 8088.

Last updated 18 July 2025