Assistive technology

Our Lifeline service operates 24 hours a day, 7 days a week monitoring and supporting you to stay safe in your own home.

Lifeline add-ons can be added to your Lifeline for additional monitoring to keep you safe in your home. 

Examples of Lifeline add-ons are:

• a falls detector
• a smoke detector
• bed and chair sensors
• carbon monoxide detectors and heat detectors
• bogus caller alarm
• property exit monitors
• movement detectors
• epilepsy sensors

Find out more about Lifeline.

A keysafe is a small key storage system that is mounted to an outside wall, behind pipework or inside meter boxes. It can be accessed via a combination lock set to your own chosen number.

Not all Keysafe are police approved in terms of their security. Please choose carefully and always contact your home contents insurance provider and check that having a Keysafe does not invalidate your home and contents insurance.

Our remote health monitoring devices monitor aspects of people’s health from their own home.

The devices are connected to our monitoring centre, where medical professionals look at the results and your medical conditions. 

If there are concerns a professional assesses the situation and will take appropriate action to make sure you get the help you need.

These devices can be:

• medication carousels or boxes that remind people through an audio sound to take their medication
• clocks reminding people of the day and time of the week, month of the year and the calendar year
• electronic memory aids reminding people of appointments
• reminiscence devices with photo frames reminding people of their family or friends or events in their lives through pictures
• motion and voice activated memo minders reminding people what to do

An in-house call button is a button a person could press to raise an alarm for responders. These pendants can be linked up to pagers in a care home setting so people can call for help.

Bed and chair sensors are a monitoring and notification system, providing a radio paging alert when someone rises from their bed or chair. This can include a voice recording to allow personal reminder messages to be played.

The chair and bed sensor can be connected directly to Telecare systems.

Monitoring systems monitor movement, door activity, temperature and light levels. The system them notifies you, your family, or an authorised contact of any issues.

For example, the system can be used to notify that the front door was open between certain hours of the day or night. This allows your family or the authorised contact to be aware of activity around the front door of the home and enable them to check in and ensure you are safe at home.

The epilepsy sensor monitors and detects typical tonic-clonic seizure movement during your sleeping period. The sensor is positioned between the sheet and the mattress.

This can be adjusted according to the type of mattress and your size and weight. When a seizure is detected, the monitor sends an alert to the pager to notify your carer.

This device is a personal alarm that can be used to raise an alert outside of your home. By pressing the SOS button, the device automatically calls up to 3 emergency responders (voicemail must be turned off).

Once the call is answered the device will turn on the 2-way communication allowing you and the responder to have a conversation. The authorised users can request the location of the device and create geofencing zones.

Geofencing zones offer peace of mind as alerts (email and notifications) are automatically triggered if you leave a safe area or enter an unsafe area.

Wen supply a number of hearing devices such as:

Hard of hearing doorbell

The wireless unit is portable throughout the home or can be wall mounted. The unit can operate up to 200 metres away form the Bell Push.

The unit has 8 different indicators meaning that you can be alerted to different events within the home by adding different transmitters to the system.

The receiver will alert you using very loud selectable chimes (>90dB), a bright flashing light and visual indication symbols.

Hard of hearing pager 

The receiver is a portable vibrating pager which will alert you through both lights and vibrations. It can be carried anywhere in your home.

Other equipment

Other pieces of equipment that can be supplied are:

• alarm clocks with vibrating pillow pads
• TV listeners
• personal listening devices and mega loop systems for entire rooms

These pieces of equipment connect people to their family, friends or memories.

They can be communication devices including:

• mobile phones
• plug-in home phones - including big button phones for visual impairment
• tablets and phone frames - with messaging facility, emails, text messaging and video calls

Other equipment devices are robotic pets which can help with companionship and other benefits of a pet without all the inconveniences.