Arranging a cremation service at Warren Hill
Contents
Service standards at Warren Hill
Correspondence
We will respond within 10 days of receipt. If a full response cannot be given for any reason within this timespan, then a response stating this will be sent and updates will be given every 7 days after.
Burial service standards
Contact the Bereavement Services Team for our burial service standards and a full set of burial regulations.
Grounds
Grass cutting is carried out every two weeks during the growing season, except in cases of high burial rates.
Bins within the grounds are emptied at least once per week, more during times of high visiting rates. A full schedule for grounds maintenance is available upon request.
Booking
Under normal operating conditions, we will offer 15 service times from Monday to Friday and 3 on Saturdays. This is reduced over bank holiday weekends and during times of mechanical servicing.
This means that availability for booking a funeral service should not normally exceed 6 days.
Services
Services at Warren Hill Crematorium last for 45 minutes, this includes time for mourners to enter and exit. Additional service times can be booked. The Edgar Newman chapel seats 135 with standing room for an additional 50 mourners. The Albert Munn chapel seats 65 with standing room for an additional 35 mourners.
Fees and charges
Contact the Bereavement Services team for a copy of our Fees and Charges which are reviewed every April.
ICCM Charter for the Bereaved
We have voluntarily adopted the ICCM’s Charter for the Bereaved. This is a set principles to ensure that the entire bereavement experience occur without error or insensitivity, and meets the religious, secular, ethnic and cultural needs of the bereaved.
Complaints
Bereavement Services operates within North Northamptonshire Council’s complaints policy.
If you feel your complaint was handled in an unsatisfactorily, you can refer it through the ICCM's Charter for the Bereaved grievance policy.
Last updated 14 April 2023