What does adult social care do

Adult Social Care helps people aged 18 and over who may need support to live independently, stay safe and maintain their wellbeing.

You may be able to get support if you need help because of:

  • older age
  • a physical disability
  • a learning disability
  • a long-term health condition
  • mental health needs
  • sensory impairment, such as sight or hearing loss

We also provide support for unpaid carers who look after family members, partners or friends.

How we can help

We will work with you to understand your needs and identify the support that will help you live as independently as possible.

Support to live independently at home

We can help with:

We can also connect you with local community services that can support your wellbeing, including advice about finances, employment, social activities and healthy living.

Accommodation and day services

If you need more support, we can help you explore options such as:

Support for carers

If you regularly care for someone, you may be entitled to a free carer's assessment.

A carer's assessment looks at how caring affects your own wellbeing and identifies support that may help you continue in your caring role. This could include information, advice, practical support or opportunities to take a break from caring.

Getting support

The first step is usually a care and support assessment.

During the assessment, we will:

  • talk with you about your circumstances, strengths and goals
  • discuss what support you currently receive from family, friends and your local community
  • consider what help may improve your wellbeing and independence
  • explain the services and support available to you

Following the assessment, we will agree the next steps and help arrange support.

Paying for care and support

Some Adult Social Care services may be charged for.

We may carry out a financial assessment to determine whether you need to contribute towards the cost of your care.

Any contribution will depend on your individual financial circumstances.

Find out more about paying for care and support.

Safeguarding adults

Everyone has the right to live free from abuse, neglect and exploitation.

You should report a safeguarding concern if you think that an adult with care and support needs:

  • is experiencing abuse or neglect
  • is at risk of abuse or neglect
  • cannot protect themselves from harm
  • has been affected by behaviour or circumstances that cause concern

Find out how to report a safeguarding concern.

Last updated 03 July 2026