Support Northamptonshire wins Healthwatch contract for North Northamptonshire
04 April 2025
Following public and stakeholder consultation, North Northamptonshire Council’s commissioning process to identify the new provider of Healthwatch services for North Northamptonshire residents has concluded, with the contract awarded to Support Northamptonshire.
Aligning with recommissioned public health services for North Northamptonshire, the former countywide Healthwatch Northamptonshire service will be delivered as two separate contracts, for North Northamptonshire and West Northamptonshire Councils, from April 2025.
Healthwatch North Northamptonshire serves as the local, independent champion for health and social care. It provides information and advice about health and social care services while ensuring that residents’ voices are heard.
A key role of Healthwatch is to gather feedback from the public and influence service improvements by reporting findings to health and social care decision-makers.
Ensuring that residents have a strong voice in shaping local health and social care services is a key priority for North Northamptonshire Council.Jane Bethea, Director of Public Health, North Northamptonshire Council
Healthwatch North Northamptonshire plays a vital role in listening to people’s experiences and championing their needs. We are pleased to appoint Support Northamptonshire as the new provider and look forward to working with them to strengthen engagement and improve services for our communities.
Support Northamptonshire is delighted to be leading Healthwatch North Northamptonshire. We have a strong commitment to community engagement, enabling people to have a voice and empowering communities.Pratima Dattani, Chief Executive, Support Northamptonshire
This commitment extends to working with communities and partners in North Northamptonshire to overcome health and other inequalities and to enable people to gain equal access to high quality support and services.
It is an extremely challenging time for people who need health and social care services, and we want to work collaboratively to ensure that people can express their needs and engage in improving and shaping services for the future.
Residents can get in contact with Healthwatch North Northamptonshire by emailing [email protected] or by telephoning 07902 976135.