North Northamptonshire Council’s Never Give Up Team wins national award for transforming lives of rough sleepers
Housing25 June 2025
North Northamptonshire Council’s Never Give Up Team has been named Team of the Year (1,000 to 15,000 homes) at the Housing Heroes Awards 2025, in recognition of their outstanding contribution to tackling rough sleeping and transforming lives across the region.
The award celebrates a team that has not only delivered exceptional results but also redefined how homelessness support can be delivered, through compassion, creativity, and a relentless commitment to making a difference.
The Never Give Up Project was established in May 2023 to support people who have been rough sleeping for an extended period and are experiencing multiple exclusion homelessness, including mental health issues, substance misuse, grief, debt, and previous incarceration. The project aims to help individuals gradually sustain an independent tenancy.
The project offers accommodation comprising 16 self-contained, newly refurbished flats throughout North Northamptonshire, and a team that provide tailored individual support. Tasks range from help with setting up utility bills, assisting with recovery, and liaising with partner agencies like Mental Health Services.
The Never Give Up team goes beyond basic support, providing creative solutions to help individuals stay on track, such as art therapy to help with grief, accompanying residents to the supermarket, and setting up piano lessons. They also help individuals understand finances, set up savings accounts, and create personalised incentives for achieving goals they have set together.
Since May 2023, the Never Give Up Team has supported 26 people to date, helping to reduce the number of people sleeping rough long-term in North Northamptonshire from 13 in April 2024 to just 6 by December 2024. Their work has led to many inspiring success stories, including individuals moving into permanent housing and sustaining their tenancies, overcoming lifelong alcohol dependence, and securing employment.
The application clearly demonstrates the passion and the tenacity of the small team that is having a life-changing impact for individuals as well as the wider community. A very impressive application.Judges comments
I’m incredibly proud of the Never Give Up Team for winning this award. Their dedication, compassion, and sheer determination have made a real difference to people’s lives across North Northamptonshire, and this recognition is a testament to the impact they’ve had.Cllr Martin Griffiths, Leader of the Council and Executive Member for Housing.
Too many people still face the harsh reality of rough sleeping and homelessness - everyone deserves a safe place to call home and the chance to rebuild their lives.
It’s a proud moment for the whole council and a reminder of what can be achieved when we work together to support those most in need.
The award was presented at a ceremony in Manchester on Monday 23 June, where the team was celebrated for their passion, innovation, and measurable impact on the community.