Meet Nana

Hi,

I'm so pleased you're interested in finding out more about the opportunities in our Technology, Digital and Data (TDD) team and want to join us on our digital journey.

It is a really exciting time to be working in the team as there are so many opportunities for us to make significant impact across the council to provide a range of benefits for our residents and staff across North Northamptonshire.

As a key enabling service, we impact upon all council services and help to both manage current systems and infrastructure, and introduce new innovative technologies, products and ways of working.

As we are embark on this journey of further transformation and increased resilience, creating the right team is crucial to progress - so we are so we are looking for enthusiastic, skilled individuals to join us and support the delivery of a range of exciting projects and wider digital transformation, guided by our Technology, Digital and Data strategy.

Our service

Our TDD service is made up of several teams that work closely together to achieve our objectives and drive digital change and efficiencies across the council:

• Applications
• Cyber
• Digital
• Infrastructure
• Service Delivery

But we also work very closely with services and partners, bringing together multidisciplinary teams and collaborating with colleagues and residents to guide our delivery.

Recent activity and achievements

Our work covers a wide range of areas, but some of our recent key achievements include:

• implementing a new telephony system across the council for bringing citizens who call us and all of the council teams onto the same platform
• implementing a new low code platform, which has enabled the organisation to completed the further implementation of a new Customer relationship management (CRM) system for our front line customer services team which can be replicated across other services, an enquiries systems, digital garden waste collection service and a new system for our Blue badges applications
• launched a new website for the council, which redesigned, reviewed, updated and brought together information from 5 separate council websites. This work had accessibility at its core and has seen the North Northamptonshire Council website rated as the most accessible in the country in a recent review
• refreshed all staff devices with updated operating systems
• providing all staff access to AI through the implementation of Microsoft CoPilot Chat and ability to utilise this with fit for purpose technology devices and infrastructure
• rationalised our server estate and introduced new robust and resilient server infrastructure our current and future ambitions as a council and for residents

Our roadmap

We’ve achieved a lot as a service over the last 18 months but there is a lot more we have planned. As a taster of some of the exciting projects you could be involved in working with the team, we are:

• working closely with suppliers to implement a new Wide Area Network and a Local Area Network to ensure we have the best connectivity for residents and staff within our buildings
• exploring new opportunities with AI, including our approach to data, security and service improvements
• establishing a new innovation hub to support the rapid prototyping and piloting of new ideas and innovations
• expanding our engagement with both staff and residents through user experience and service design activities
• doing lots of work on continuing the journey of consolidating and upgrading our applications including with our adult social care, children’s services, planning and housing systems

Be part of our digital journey

We are on a digital journey and there’s lots we want to do. We need great people to help us achieve our goals, so if this is a challenge that excites you then we would love to hear from you.

You can view all our latest vacancies, and we will be adding more over the coming weeks so do keep an eye out for them.

Last updated 11 July 2025