Customer Services over Christmas
Offices
Our offices will be closed from 5pm on 24 December until 9am on 2 January.
You can access a range of services including making a payment, reporting an issue and applying online, 24 hours a day.
Phoning us
We are offering a limited telephone service on the following dates:
| Date | Telephone times |
|---|---|
| Thursday 25 December - Christmas Day | Closed |
| Friday 26 December - Boxing Day | Closed |
| Monday 29 December | 9am to 5pm |
| Tuesday 30 December | 9am to 5pm |
| Wednesday 31 December | 9am to 5pm |
| Thursday 1 January - New Year's Day | Closed |
Last updated 13 November 2025