SEND Information Advice Support Service

Our Special Educational Needs and Disabilities, Information, Advice and Support Service (SEND IASS) operates at arm’s-length of the council.

Introduction to the Information Advice and Support Service

We provide free, confidential, impartial advice, guidance, and support to children and young people with SEND, and their parents and carers and help them understand their entitled rights, fulfil their aspirations and reach their potential.

Our experienced team of officers is independently trained in SEND and has a wealth of experience and knowledge across education, health, and social care.

We provide a range of flexible services which include, training, referrals to statutory and voluntary agencies, access to local and national support groups, a telephone advice line operational Monday to Friday and in-person appointments.

The world of SEND can be daunting and overwhelming, but we want to help you and work with other teams at the council and different organisations to achieve the right outcome.

Last updated 01 August 2025