Council apologises for Council Tax summonses issued in error

25 October 2021

North Northamptonshire Council would like to sincerely apologise for an error that has led to an estimated 800 summonses being issued incorrectly for non-payment of council tax.

The error related to a batch of summonses that were issued in the Corby area. The Council is in the process of identifying those affected to advise them of the corrective action the Council is taking. Residents who have paid their Council Tax bill to date are advised to disregard the summons. 

I would like to apologise sincerely to everyone affected. It is very disappointing that this error has been made and I am deeply sorry for any distress it may have caused. If you have received a summons in error, then please do not worry.  We will sort this issue out.
 
I have also asked for a review to be carried out into what caused the issue so that the Council can learn from this mistake and ensure that it does not happen again.  However, our priority right now is to put right what has gone wrong and say sorry to all those affected by this error.Cllr Jason Smithers, Leader of the Council

Anyone who feels that they may have received a summons for non-payment of council tax in error and are worried about the situation can contact the Council via telephone on 0300 126 3000 during normal office hours or by contacting us.