Applying for Keyways

You can apply to join our Keyways housing register online.


You'll need to provide evidence of:

  • your local connection to North Northamptonshire (e.g. evidence of a close family member - parent, sibling or child - living in North Northamptonshire for 5 years or more)
  • ID for all household members including photographic ID for the main joint applicants (e.g. passports, birth certificates)
  • your right to live in the UK if you are not a British citizen (e.g. passport plus other relevant Home Office documentation)
  • National Insurance numbers for each household member aged 16 and over
  • Full five year address history for all household members, including the tenure and landlord contact details
  • children living with you (e.g. child benefit payment and child tax credits)
  • other supporting documents you may feel relevant to your current housing circumstances, or the type of property you need (e.g. Notice to quit, Occupational Therapist report, GP letters, etc)


Once a year (normally on the anniversary of your application) you will be sent a renewal reminder together. You must renew your application within 28 days otherwise it will be closed. Make sure you keep your contact details up-to-date.

Processing your application

We aim to contact you within 10 working days to confirm if:

  • any additional evidence is needed
  • your application has been activated
  • you're ineligible to join

Verification can include checks with: 

  • current and previous landlords
  • Government agencies
  • credit reference agencies 

Once your application has been assessed and accepted, you will receive a registration letter which will include your:

  • login reference
  • Keyways band
  • band effective date
  • information on how to use the Keyways system

Last updated 29 February 2024