Homelessness and rough sleeping
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Homelessness
You don't need to be sleeping on the streets or not have a roof over your head to be considered homeless. Most people who are legally homeless are not on the streets.

2. Out-of-hours
We operate an emergency out-of-hours service by calling 0300 126 3000.
Emergency accommodation will only be provided if you're eligible and the emergency can't be resolved

5. Advice
We'll let you know what support is available to help you to stay in your current accommodation. If that isn't an option, we will work together on a personalised housing plan to explore all other options, with a focus on privately rented housing
Last updated 01 April 2025