Corporate plan - Glossary of terms

Attention deficit hyperactivity disorder (ADHD) – A condition that affects people's behaviour. People with ADHD can seem restless, may have trouble concentrating and may act on impulse. (Source: NHS)
Adult Learning Service – The Northamptonshire Adult Learning Service delivers courses to residents across the area. The service is funded by the Education and Skills Funding Agency.
Agile - Ability to move quickly and easily.
Annual Statement of Accounts - The purpose of the Annual Statement of Accounts is to give clear information on the income and expenditure of the council and to demonstrate the council's stewardship of public money for the year.
Citizens Advice (CAB) - Citizens Advice is an operating name of the National Association of Citizens Advice Bureaux.
Carer’s forum – Meeting between North Northamptonshire Council and Northamptonshire Carers to exchange ideas and views.
Carer’s needs assessments - If you care for someone, you can have an assessment to see what might help make your life easier. (Source: NHS)
Co-produce – Produce jointly. In the context of this plan, usually the Council working together with its partners and local community to produce a plan.
Community Hub - A building or space that is open and accessible to the local community.
Core and devolved grant funded organisations - In supporting community-led initiatives a council may provide grant funding to organisations to buy facilities or services to benefit and meet the demands of the community. Core organisations are voluntary or community-based not-for-profit groups. Devolved organisations are local community associations that receive grant funding to cover the subsidy required in running council community or sports facilities for their local communities.
Customer Service Centre – A centre where customers can visit and access a range of council and partner services.
Delivery framework - A mechanism for local authorities as employers, service providers and procurers of goods and services to play their part in delivery of the strategic goals for health, wellbeing and safety.
Dual needs navigator (mental health and drug /alcohol) - A single point of contact to provide help.
Early interventions - Identifying and providing effective early support to children and young people who are at risk of poor outcomes.
E-library – Electronic library where digital content can be accessed online.
Employer of Choice - An employer whom workers choose to work for when presented with other employment choices.
Entrenched rough sleepers – Someone who may be living a rough sleeping lifestyle, or who has a history of long-term hostel living and repeated periods of rough sleeping.
Financial management - The strategic planning, organising, directing, and controlling of financial undertakings in an organisation.
Future Ways of Working Strategy – A strategy that looks at how the organisation will work in the future. In the context of this plan, it is being heavily informed by the learning from the remote working implemented during the COVID-19 pandemic.
Governance processes – A framework of authority and accountability that defines and controls outputs and activities.
Healthy Active Lives Strategy – A strategy to promote healthy lifestyles.
ICT Strategy – A strategy to ensure that technology can provide affordable and better services. (ICT stands for information and communications technology)
Joint Strategic Needs Assessment (JSNA) - A process by which local authorities and Clinical Commissioning Groups assess the current and future health, care and wellbeing needs of the local community to inform local decision-making.
Levelling-up – A Government programme to that supports communities across the UK to thrive, making them great places to live and work. (Source: GOV.UK)
Liquidity – In terms of finance, it is the ease at which an asset or security can be converted into ready cash that can be used for other things.
Medium Term Financial Plan - A plan that sets out how we will manage the income and expenditure of the council over several years.
Mental Health Prevention Concordat – A Government programme that aims to facilitate local and national action around preventing mental health problems and promoting good mental health. (Source: GOV.UK)
Northamptonshire Sport - A local charity dedicated to helping the people of Northamptonshire to ‘become more active, more often’.
People Strategy – A strategy that ensures our staff are equipped with the right knowledge, skills and abilities to provide class leading services of the future.
Performance Culture – A culture that develops the performance of staff, services and systems to ensure the delivery of the right service outcomes at the right time.
Performance Management - Arrangements that provide timely, accurate and relevant performance information to inform both decision-making and scrutiny.
Progression Workers – People who work with individuals to help them grow their confidence and recognise their potential.
Property Strategy – A strategy that ensures the Council makes the smartest use of the right property in the right place, in a way that is sustainable for both the environment and the Council’s budget and is conducive to the working practices of both today and tomorrow.
Public realm - External urban spaces that are publicly accessible.
Reserves - The money an organisation keeps on hand to meet short-term and emergency funding needs.
Respite care - Respite care means taking a break from caring, while the person you care for is looked after by someone else. (Source: NHS).
Rough sleeper - Someone who sleeps or lives outside because they have no home.
Sitting service - A sitting or befriending service where a trained person stays with the person you care for while you go out.
Social Prescribing - Social prescribing is a way of helping people to manage their own mental and physical health by referring them to local community-run services like leisure activities, social groups and healthy lifestyle advice.
Social stressors – Social stress can be broadly defined as a situation which threatens one's relationships, esteem, or sense of belonging within a group, or larger social context.
Strengths-based model – An approach that focuses on individuals' strengths (including personal strengths and social and community networks).
Supply chains - A network between an organisation, it’s suppliers and the resources that it needs to produce and distribute a specific service to the public.
Third sector services – Third sector organisations belong neither to the public sector nor the private sector. They include organisations such as charities.
Three conversations model – An innovative approach to needs assessment and care planning. It focuses primarily on people's strengths and community assets. It supports frontline professionals to have three distinct and specific conversations around: (1) Initial contact (2) If people are at risk and (3) If long-term support is needed. There are specific questions to consider for each of these three areas, such as, if people are at risk: What needs to change to make you safe and regain control?
Transitions and Lettings Plus Scheme – A scheme that offers a package of incentives to local landlords who let their properties to customers who are looking for somewhere to live.
Value-added – Providing a benefit greater than the one that is expected but not at an additional cost or price.
Voluntary Community and Social Enterprise Sector (VCSE) – This is a ‘catch-all’ term referring to any organisation working to achieve social purposes. These may range from small community based groups to registered charities which may be local, regional, national or global.

Last updated 17 December 2021